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Getting To Know People In Seconds |
Most everyone belongs to some kind of a club or group. Perhaps it is a
civic group, or a service club, or a church group, or even a family
group. How often have you attended a "meeting" of your group, and not
spent any time getting to know the people in the group? Too often
groups are only concerned with agendas, reports, useless chitchat and
weather reports, or getting business done. Life is too short to miss
the opportunities to get to know people better and foster meaningful
relationships.
People love to talk about themselves, their interests, their families
and their life experiences. And, if you listen carefully, you can learn
a lot about them as they share these things. The problem is that unless
they are asked, they probably won't tell. Then there is the additional
issue of limited time in most club or group meetings. Good news... it
can be done, if done briefly and regularly.
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The
Secret is a ground-breaking feature length movie
that is unlike anything ever produced before. Dozens of the finest speakers,
writers and philosophers of our time were called upon to create this
documentary-style program about the greatest secret of all time: The
secret every tycoon, champion and achiever has used to become the legends
they are, whether or not they even knew they were using it.
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The Importance of Customer Follow Up |
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Jeffrey Gitomer, author
and international speaker, says it best in his Little Red Book of
Selling. “Make a sale and earn a commission. Make a friend
and you could earn a fortune.” Jeffrey makes the point that
top performers and top paid salespersons recognize the importance of
building relationships. They don’t worry about quotas – they
concentrate on the value they provide to their customers. When all
things are equal, people want to do business with their friends.
And, if all things are not quite so equal, people STILL want to do
business with their friends.
So ask yourself this
question: Just how important is repeat and referral business to your
success? If you’re a top notch professional the answer is – It’s
not just important, it’s crucial!
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